Hilton Garden Inn Florence Novoli, Florence

I had a mixed experience at the hotel. The rooms were quite comfortable, especially the nice bath, but they felt a bit outdated with small twin beds and limited bathroom amenities. The service was generally friendly, but there were some hiccups with wrong information provided. The location was convenient for using public transportation, but it was not close to major attractions. The dining options varied from disappointing to fantastic, with some room for improvement. Overall, it was an average stay with both positive and negative aspects to consider.

My stay at Hilton Garden in Florence from the 17th to the 19th of January was pleasant overall. The rooms were large and airy with a spacious bathroom, although they tended to be overly hot at times. The service was polite, but there could have been more knowledge about public transportation and more dining options available. The location, while a bit far from the city center, was excellent for accessing transportation to go into Florence. The dining experience was typical for this class of hotel, with some complimentary offerings for Diamond members. Overall, it was a good stay with some minor drawbacks.

The hotel offers decent rooms with many buttons but could be quieter, featuring very narrow twin beds, no gowns in the bathroom, and a limited number of towels per person. The service is professional and cheerful, though there were occasional disturbances needing reporting. The location is quite nice and convenient, with good restaurants nearby. The dining experience is limited but may pleasantly surprise guests. Overall, a comfortable stay with a few drawbacks.

The hotel is ideally situated for both the airport and downtown areas, making it convenient for transportation. The rooms are spacious, clean, and offer a nice view of the nearby park, but lack heating during colder periods. The service is helpful and accommodating, with the option of transport to the city center for a small fee. Although the location is not right in the heart of Florence, it provides easy access to public transportation, but can be crowded during peak times. Dining offers standard European/American cuisine for an additional charge, while facilities are basic but functional.